SYNAXON UK Blog

Synaxon held their first user meeting on Tuesday and it was a great success.

The day was split in two sessions with the first session attended by those original takers of the EGIS eCom solution and giving them the opportunity to feedback their experiences to owners of Evolution, the providers of the eCom solution and it gave Synaxon and Evolution to listen to our dealers needs from the store and we both took some great ideas away from the meeting and have agreed that we’ll be running thee meetings on a quarterly basis so was the success.

With dealers travelling from all over the country, all that attended said that it was very worthwhile and were extremely happy they made the journey.

With the afternoon meeting for our members that wanted to learn more about Synaxon and the EGIS eCom solution we had a great attendance and all dealers left the meeting with ideas and with a far greater understanding of what Synaxon are doing haw we can help our dealers whether it’s with the great marketing package we can offer, the technical services that we offer to help make their back office systems more efficient or the complete webstore package there was something that was of great interest for all of our dealers.

This was the fist of many of our meetings and we’re working tirelessly to bring you systems to help make you’re business run faster and stronger.

With the launch of the EGIS eCom one of dealers explained how he launched the site just 7 weeks ago and is already experiencing sales of in excess of £25,000 from the store alone.

Some of the other dealers who aren’t taking advantage of our upgraded membership have all registered their interests and they all agree that it’s a great offering for the benefits that it will bring to their business and one dealer that is trailing the offering told us how he was told that on one order the distributor told him that he has saved over £60 just by being an upgraded member, add to this the rebate that he could earn he said that he’s very happy with the service.

For more information on Synaxon contact your account manager on accountmanagers@synaxon.co.uk and they will be happy to help, if you want us to come and visit you then again feel free to register your interest with us.

Meet your Synaxon support team.

Synaxon UK is continually expanding and improving its service levels to all aspects of the UK’s IT channel. Andrew (Wiz) is our latest member of the support team and his role is primarily focused on supporting vendors by ensuring that they get a full marketing programme and outstanding ROI. One of the things that Wiz is responsible for is to ensure that within EGIS (our on line procurement system) we’re maintaining a good range of exclusive Synaxon members offers from our partner distributors and vendors, at Synaxon we have something for everyone –

Supporting the IT channel End to End (Reseller – Vendor – Distributor)

(from left to right – Derek Jones (MD), Kev Russell (Account Manager), Phil Meacham (Systems Support Manager), Paula Wood (Admin), Andrew Wygladala (Vendor Channel Manager), Chris Butterworth (Purchasing Manager), Rob Howcroft (Account Manager)

Leading IT channel dealer group, Synaxon, has made a significant investment in driving additional value for its supplier partners with the appointment of Andrew Wygladala as UK Vendor Channel Manager.

Wygladala has 20 years of experience working in the IT channel having been one of the very first employees to join Dabs, where he spent a total of 14 years in a variety of key roles during its most rapid periods of growth. Over the past six years, ‘Wizzy’ as he is known to many in IT vendor and distributor companies, has worked for a number of reseller businesses in consultative roles and also returned to DABS for a short period following the company’s takeover by BT.

At Synaxon he will be responsible for ensuring that vendors receive outstanding value and tangible return on investment from their partnership with the organisation. He will work closely with suppliers to ensure they can take full advantage of the Synaxon’s pro-active marketing campaigns and thus drive higher levels of product and brand awareness and generate new business leads.

Welcoming Andrew to the team, Derek Jones, Managing Director of Synaxon UK, states: “The Vendor Channel Manager post is a key one as it forms a bridge between our supplier partners and our member network. By bringing in someone with Andrew’s in-depth experience of working with vendors and his acute understanding of their needs, we are demonstrating our absolute commitment to go on delivering the very best standards of service and support to all our partners.”

Wygladala says that he is looking forward to helping Synaxon get even closer to its suppliers. “I’m really looking forward to working with our vendor partners to help them maximise the benefits of being part of the Synaxon community in the UK. The advantages that Synaxon offers to suppliers are amazing, and the results it is delivering are superb. I’m confident that, over the next few months we can deliver even more for our partners. I’ll certainly be looking to reach out to the market and to get more complementary suppliers involved. The more good vendors we get on board, the greater the appeal of membership and the more active resellers we have, the greater the benefits are for our supplier partners.”

As well as the bi-monthly iTrends end-user mailer, which details a wide range of special end-user offers that are only available through Synaxon, vendor partners benefit from having full access to the organisation’s profiled reseller membership database, and are included in regular email communications to members. Synaxon also provides vendors with active account management and support and regular reports and information on engagement with reseller partners. There is a URL link from the Synaxon webpage to all vendor partner sites and it also offers pop-up advertising options on its EGIS product availability and ordering pages (Top Offers).

Resellers interested in finding out more about the benefits of being a Synaxon member should go to

http://www.synaxon.co.uk/index.php?become-a-member

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Dealer group launches EGIS-Ecom service and announces plans to expand its membership significantly at Channel Expo 2010

Synaxon is using it’s first outing at Channel Expo as the launch-pad for the next phase in its growth plans. With 635 members, Synaxon is already established as the leading dealer group for the IT and office products sectors, and is using the trade event in London this week to launch its new EGIS-Ecom service and highlight the benefits of membership for resellers and dealers.

EGIS-Ecom is a unique service that enables its members to compete for large-scale private and public sector IT procurement contracts. It will be officially launched and demonstrated publicly for the first time at Channel Expo. Response from current members to the initial announcement has been exceptionally positive with a number of resellers placing advanced orders for the service.

Synaxon will also be highlighting some of the other benefits that membership brings at the show.  Recent initiatives include the signing of a special agreement with Johnson Reed, one of the UK’s leading providers of lease financing for IT, which has already resulted in one Synaxon member securing a £30,000 order that it would not have been able to finance otherwise.   Synaxon will also be providing resellers with further incentives to join or to upgrade their membership, including a one-month trail of Premier Partner status for existing members and special offers on a range of the additional services it offers.

Derek Jones, Managing Director of Synaxon UK, says: “Channel Expo offers resellers the perfect opportunity to come along and hear exactly what we have to offer them. We have clearly demonstrated the value that Synaxon delivers to our existing partners and they are increasingly making use of all our services. With members earning loyalty rebates from key suppliers, EGIS-Ecom  just launched and innovations such as the alliance with Johnson Reed now starting to pay real dividends as well, now is the time for us to take our recruitment to the next level. We’re planning to accelerate our growth from this point on and by the end of this year to have 750 reseller partners fully on-board and trading through EGIS.”

Synaxon is being ably supported by several of its alliance and supplier partners at Channel Expo.  Mark Johnson, Managing Director of Johnson Reed will be on the Synaxon stand throughout the two days and there will also be representatives from Ingram Micro UK, Entatech and Beta Distribution, as well as key members of the Synaxon UK team. Phillip Wood, Managing Director of Synaxon’s e-busness partner, Evolution Software, will also be available to discuss how members can make use of the EGIS Webstore and EGIS-Ecom services to drive higher sales.

EGIS-Ecom has been designed specifically to meet the varying and often stringent demands of corporate IT buyers for products choice, instant availability and automated online ordering. It provides the reseller with a simple and cost-effective way to meet these requirements without making major up-front investments in subscriptions to data services and integration with distributor back-end systems.  As well as fully- automated, end-to-end order processing and delivery options, resellers get full access to C-Net data and on-line payment systems.

Through EGIS-Ecom, resellers can offer products from up to 18 UK distributors and over 220,000 individual products lines.  The system also features an advanced product search and a special wizard for finding and ordering ink-jet and toner cartridges online.

Once registered on the EGIS platform, resellers have full access to the inventory and availability data of partner suppliers, exclusive pricing and discounted trading terms from Synaxon’s impressive line-up of UK distribution partners, which includes Ingram Micro, ETC, Entatech, CMS, , SIMMS, Beta, Blackdog, Bluepoint and many others.

At Channel Expo 2010, Synaxon will be on stand number 255, located directly opposite Ingram Micro on stand 360. The exhibition takes place in the National Hall, London Olympia on Wednesday 12^th and Thursday 13^th May 2010.

About Synaxon

Synaxon is Europe’s largest grouping of independent IT resellers and system houses. It provides a range of services that enable resellers to enhance their marketing and build a strong presence in their chosen market and take full advantage of the extensive stock-holding and supply-chain capabilities of distributor and vendor partners. Synaxon partners have exclusive access to the unique EGIS (Enterprise Global Information System) on-line purchasing and information platform, through which they are able to locate, check availability and order products from Synaxon supplier partners. In addition, Synaxon provides a range of pro-active marketing services which reseller members can use to drive sales activity.

Synaxon is already well-established in Germany, where it has nearly 3000 partners that generate around €3 billion of gross external sales annually, representing 15 per cent of the German market. Through EGIS, these member partners have access to more than 200,000 products from over 200 distributors. Synaxon UK was established in September 2008 to recruit reseller members and supplier partners with a view to building a network of mutually-beneficial relationships that will enable resellers to drive higher levels of more profitable business and maximise the efficiency of product availability, and enable vendor and distributor partners to ensure that all Synaxon members have full access to their current stock and promotions.

For more information about Synaxon contact:

Derek Jones, Managing Director, Synaxon UK

Tel: 0844 481 5844

Mobile: 07920 114844

Email: derek.jones@synaxon.co.uk

Unique service to be launched at Channel Expo that will give resellers ability to compete for and meet the requirements of large scale public and private sector IT procurement contracts

Synaxon, the leading dealer group for the IT and office products channel, is to launch EGIS Ecom, a unique service that enables its members to compete for large-scale private and public sector IT procurement contracts, at Channel Expo next month. EGIS Ecom has been designed specifically to meet the varying and often stringent demands of corporate IT buyers for products choice, instant availability and automated online ordering. It provides the reseller with a simple and cost-effective way to meet customer requirements without making major up-front investments in subscriptions to data services and integration with distributor back-end systems. 

Fully automated, end-to-end order processing and delivery options enable resellers to provide the very highest levels of service to their customers. Orders placed on the reseller’s own website can be set to trigger delivery direct from the distributor’s warehouse, ensuring the customer will receive the products next-day in almost every instance. Through EGIS Ecom, resellers can offer products from 18 UK distributors and over 220,000 individual products lines.  The system also features an advanced product search and a special wizard for finding and ordering ink-jet and toner cartridges online.

Customers are also given access to fully up-to-date C-Net data, so they can check specification details and see images of the products through the reseller’s own website.  EGIS Ecom also provides fully secure online payment capabilities and resellers are guaranteed to get the lowest possible price by using EGIS Ecom. They can set their own margins and retail prices for individual products, thus ensuring that they deliver competitive prices to customers and maintain their own operating margins.

 Commenting on the release, Phil Meacham, Systems Support Manager at Synaxon UK, says: “EGIS Ecom will give our members a real competitive edge in the market. It will enable them to bid and compete effectively for major contracts that otherwise, would have quite simply been out of their reach. It enables them to give customers the choice, flexibility and level of service that they will demand and expect every day of the week from IT products suppliers. We are very excited about EGIS Ecom. It has the potential to revolutionise business for our members who have the opportunity to bid for major procurement contracts but don’t have the systems and processes in place to support that level of activity.”

EGIS Ecom has been developed in partnership with Synaxon by Evolution Software, a leading developer of webstore and ecommerce systems and services for independent resellers and retailers. The system will be officially launched and demonstrated for the first time at Channel Expo, which takes place at London Olympia on 12th and 13th May. Current members and resellers who are interested in signing up with Syanxon and taking advantage of EGIS Ecom, and the many other benefits that membership of the group offers, will be more than welcome on its stand, says Meacham.

 “We are very much hoping that everyone takes the opportunity to come along on the day and talk to us and find out exactly what we can do for them. EGIS Ecom is only one of the many ways in which we can help our members get the edge over the competition and win more business. We’ll be only too happy to talk to anyone who wants to find out more about that we can offer at Channel Expo – indeed, we’re expecting to be busy.”

 EGIS Ecom is a further extension of the of EGIS Webstore, which enables resellers to set up their own feature-rich e-commerce solution, utilising all the information available through EGIS, including C-Net data sheets and up-to-date and personalised pricing and real-time availability data. Synaxon UK now has more than 620 reseller and dealer members and numbers are growing every week. The level of business being placed through EGIS is also growing, with the most recent monthly sales up 300 percent on a year ago.

Once registered on EGIS, resellers have full access to the inventory and availability data, exclusive pricing and discounted trading terms from Synaxon’s impressive line-up of UK distribution partners, which includes Ingram Micro, ETC, Entatech, CMS, Midwich, SIMMS, Beta, Blackdog, Bluepoint and many others.

At Channel Expo 2010, Synaxon will be on stand number 255, located directly opposite Ingram Micro on stand 360. The exhibition takes place in the National Hall, London Olympia on Wednesday 12th and Thursday 13th May 2010.

About Synaxon

Synaxon is Europe’s largest grouping of independent IT resellers and system houses. It provides a range of services that enable resellers to enhance their marketing and build a strong presence in their chosen market and take full advantage of the extensive stock-holding and supply-chain capabilities of distributor and vendor partners. Synaxon partners have exclusive access to the unique EGIS (Enterprise Global Information System) on-line purchasing and information platform, through which they are able to locate, check availability and order products from Synaxon supplier partners. In addition, Synaxon provides a range of pro-active marketing services which reseller members can use to drive sales activity.

Synaxon is already well-established in Germany, where it has nearly 3000 partners that generate around €3 billion of gross external sales annually, representing 15 per cent of the German market. Through EGIS, these member partners have access to more than 200,000 products from over 200 distributors. Synaxon UK was established in September 2008 to recruit reseller members and supplier partners with a view to building a network of mutually-beneficial relationships that will enable resellers to drive higher levels of more profitable business and maximise the efficiency of product availability, and enable vendor and distributor partners to ensure that all Synaxon members have full access to their current stock and promotions.

For more information about Synaxon contact:

Derek Jones, Managing Director, Synaxon UK

Tel: 0844 481 5844

Mobile: 07920 114844

Email: derek.jones@synaxon.co.uk